Neuland Facilitation Tools UK | Tom Russell from Inky Thinking

The story behind Inky Thinking, our partnership with Neuland and why we are the UK's go-to source for professional facilitation tools. 

There's a moment that happens in almost every workshop, every strategy session, every team meeting — the moment when a complex idea, a tangled problem or a bold ambition becomes visible. When someone draws it out, maps it, gives it shape and colour on a flipchart or a graphic wall, and suddenly the whole room exhales. That's it. That's what we've been trying to say.

That moment is what Inky Thinking was built for. And it's why we launched Inky Shop UK — so that every professional facilitator in the UK can access the tools that make those moments possible.

Who We Are: Inky Thinking, visual facilitation specialists

Tom Russell, Visual Facilitator and Founder of Inky Thinking, has spent his career on a simple but powerful belief: when teams can see their ideas clearly, they collaborate better, align faster and make smarter decisions together. After a successful career in Human Resources and Meeting Facilitation, Tom launched Inky Thinking in 2009 with a mission to transform the way organisations meet, think and work.

Since then, the Inky Thinking team have become trusted partners to some of the world's most ambitious organisations — including Mars, Apple, Coca-Cola, Jaguar Land Rover and Google. Today, that work continues at scale, helping clients like Amazon, PepsiCo, Campari, ASOS, Shell and Dyson unlock fresh thinking, build shared understanding and design meetings that actually mean something.

The result is a team with one of the deepest pools of live visual facilitation experience in the UK — and a very clear, very practised view of what tools professional facilitators actually need.

What visual facilitation looks like in practice

Inky Thinking's work sits at the intersection of visual facilitation, live illustration and meeting design. These aren't separate services bolted together — they're three strands of a single, coherent approach to how human beings communicate and collaborate at their best.

Visual facilitation brings structure and clarity to complex conversations, helping groups navigate ambiguity and arrive at decisions with confidence. Live illustration captures the energy and content of a session in real time, creating a visual record that keeps teams aligned long after the room has cleared. Meeting design ensures that every session — whether it's a leadership off-site, a product sprint or a global town hall — is built around a clear purpose, with every minute earning its place on the agenda.

Together, these disciplines have helped global organisations move from confusion to clarity, from static to shared vision, from talking in circles to actually moving forward.

Why professional facilitators choose Neuland tools

Behind every great facilitation session is a set of tools you can absolutely rely on. When you're setting up in a client's boardroom in London one week and a conference centre in Singapore the next, there's no room for equipment that lets you down. That's why, from the very beginning, Tom and the Inky Thinking team have trusted the Neuland brand.

Neuland design and manufacture professional facilitation tools that set the global standard for quality, durability and sustainability. Their range — including the Neuland BigOne®, Neuland No.One®, Neuland FineOne® and Neuland TwinOne® — is built to perform consistently and beautifully, whether you're scribing a live visual portrait of a leadership strategy or filling a six-metre graphic wall with a conference's worth of ideas.

Every Neuland marker is refillable, reducing waste without compromising on performance. Their commitment to ethical manufacturing and sustainable materials means that choosing Neuland is also a values-aligned decision — something that matters increasingly to facilitators and the organisations they work with.

Over the years, the same robust Neuland kit has travelled the world with the Inky Thinking team, quietly doing its job in some of the most demanding visual facilitation environments on the planet. At Inky Thinking, we don't simply use Neuland tools. We facilitate with them, depend on them, and — when other facilitators and leaders ask us what we recommend — we point them straight to Neuland without hesitation.

Buy Neuland tools in the UK: introducing Inky Shop UK

We're proud to be the official UK partner for Neuland, bringing together deep facilitation expertise, outstanding customer service and seamless access to the full Neuland range through Inky Shop UK.

For UK-based facilitators, this matters. Until recently, buying Neuland facilitation tools in the UK has meant navigating international shipping, customs paperwork and overseas delivery times. We import, so you don't have to. Fast UK delivery, no international complications, and the full Neuland product range available at your fingertips — including:

• Boards and equipment — FlipCharts, Pinboards, GraphicWalls and Novario® workshop cases
• Facilitator kits — curated sets for facilitators, trainers, graphic recorders and venues
• FlipChart and GraphicWall paper — large-format sustainable paper designed for facilitation work
• Neuland markers — BigOne®, No.One®, FineOne®, TwinOne®, FatOne® and more
• Refill inks and replacement nibs — keeping your tools sustainable and cost-effective.

Every order from Inky Shop UK comes backed by the knowledge and experience of a team that doesn't just sell these tools — we use them, every week, in real facilitation environments with real clients. We know which Neuland markers work best on which surfaces. We know what lasts and what doesn't. And we're always here to help you choose the right tools.

Facilitation tools that support meaningful outcomes

In an era of hybrid working, distributed teams and meeting fatigue, the pressure on facilitators to deliver more has never been higher. The quality of your facilitation tools genuinely matters. Markers that bleed through paper, caps that dry out mid-session, or equipment that doesn't perform under pressure can undermine even the best-designed workshop.

Neuland tools are built by people who understand facilitation. Their products are tested in the field, refined over decades, and used by professional facilitators around the world precisely because they don't let you down when it counts.

Whether you're building out your facilitation kit for the first time, replacing well-worn markers, or equipping a team or venue with everything they need to run great sessions, Inky Shop UK is the most knowledgeable, most convenient place to buy Neuland tools in the UK.

The Inky Thinking & Inky Shop UK Promise

At Inky Thinking, everything we do comes back to one belief: that when ideas are made visible, they become shared — and when they're shared, real collaboration becomes possible.

That belief drives our facilitation work with global clients. It drives how we design meetings and develop facilitators. And it drives Inky Shop UK — because we know that the right tools, in the right hands, help facilitators do the work that genuinely moves organisations forward.

Facilitate smarter. Collaborate better. Visualise success.

Ready to build your facilitation kit? Browse the full range of Neuland tools at Inky Shop UK. To explore our visual facilitation and meeting design services, visit Inky Thinking.